Fixed Operations Software - A 2025 Guide To Increased Reimbursement on Retail Warranty Parts & Labor

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My name is Robert Wooden. I have enjoyed 35 successful years in the automotive dealership world and have gained a wealth of skills and experience having started out as a technician and working my way through nearly every job role within a dealership. Service Manager, Parts Manager, Fixed Ops Director, IT Director, DMS Administrator, Salesperson, Sales Manager and General Manager.


My goal here is to enable every auto dealership service manager to harness the power of Fixed Operations Software in increasing dealer profits.


Let's dive in!

About Wooden Automotive

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If you are not from the auto dealership business, then you may wonder; what does fixed operations even mean? Of course, if you are not from the car dealership business, then you would most likely not be here anyway.

Fixed operations encompass all aspects of car repairs, including the service and part departments, the collision shop and detailing operations, and tends to have a more stable flow of income and expenses. Even when car sales are influenced by various factors, customers continue to rely on dealership repair services.

What is Fixed Operations ?

An efficient and profitable Fixed Operations division is a critical component of a successful dealership. The ability of Fixed Operations to cover all the dealership’s expenses including the sales department, office staff, real estate, taxes etc, is known as overhead absorption. Finding accurate costs, for labor and parts, is crucial towards increasing the profitability of this department.

What does all that mean?

Dealership DMS systems store a wealth of valuable data but extracting that information and turning it into something actionable can be both difficult and time-consuming. Fixed Operations Intelligence™ software is designed to simplify this process by helping managers make more informed decisions and improve their operations by handling the heavy lifting for them. Tailored specifically for fixed operation managers, the Fixed Ops Intel™ app transforms DMS data into user-friendly dashboards, visual graphs, and detailed reports. Built with Microsoft Power BI and Azure, the software includes multi-factor authentication and top-notch cybersecurity to ensure data remains secure. This solution is designed to meet the needs of organizations of all sizes, from large automotive dealer groups and product distributors to individual dealerships.

How much increased in dealer profits can a auto dealership gain from fixed operations software ?

Unlock the full potential of your dealership's DMS data with Fixed Operations Intelligence™. This innovative software simplifies data extraction and visualization, allowing managers to focus on strategic decisions rather than data wrangling. Tailored specifically for fixed operations managers, it converts complex DMS data into intuitive dashboards and reports, all powered by Microsoft Power BI & Azure. With robust cybersecurity and multi-factor authentication, your data remains secure, no matter the size of your organization. From large dealer groups to individual locations, everyone can leverage Warranty Uplift® analysis, detailed labor and parts reports, chemical sales tracking, and more. Compatible with major DMS systems, Fixed Ops Intel™ ensures seamless integration and enhanced operational insights.

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Features include:


How Can Fixed Operations Intelligence™ Benefit Your Dealership?

Warranty Uplift® analysis and document creation.
•Labor and parts reporting.•Chemical sales spiff tracking and reporting for Service Advisors and Technicians.
•Tracking and reporting on commodity sales such as batteries, tires, brakes, filters, and more.
•The software is certified to work with all major DMS systems, with more integrations coming soon.